Return Policy

Return Policy

Returns

Partial refund available within 30 days

Damaged/Misprinted Items

We must be notified for any claims for misprinted/damaged/defective items within two weeks after the product has been received. Items that have shown to be misprinted/damaged/defective shall be replaced.

Lost/Missing Packages

• For packages lost in transit, we must be notified no later than three weeks after the estimated delivery date.

Other Returns

• All other returns might be accepted within 30 days at our discretion as long as the item is in its original, unworn state. Returns may be subject to a 10% restocking fee. Photography art is non-refundable unless it’s damaged/misprinted.

Shipping

• Customer is responsbile for all shipping charges including the original shipping fee.

• DO NOT mail it back to the return address included with the package. Please contact me with any questions or concerns.

• Items you wish to return must be shipped back to Aquarium Thoughts with tracking.

Funds

• Funds may only be refunded back to the original form of payment and will only be refunded after item has been returned and received.

Contact Us

If you have any questions about this policy or wish to iniatiate a return, please contact us at shop@aquariumthoughts.org

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